What Do You Learn?
This course covers the basics of Audience Manager to Analytics reporting, audience-specific report building, segmentation, and sharing. You’ll also learn to navigate the Reports and Workspace interfaces, along with pathing and funnel reports.
Training Formats
How Does Basic Customer Experience Training Help?
You will learn to build a customer-first digital strategy by gaining insights into performance and adjusting your direction accordingly. Understand audience behavior patterns, deliver meaningful customer intelligence, optimize multi-channel campaigns, and implement personalization strategies to drive strong engagement and conversions.
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